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	News: Don't be fooled by secret shopper scam Before the transfer took place, though, Holverson said the customer service rep asked her if she was sure she wanted to do this. "She says, 'There's a lot

	News: Unum learns Spanish Bilinguals try to serve 150000 Hispanic customers Ms. Diaz, a Unum customer service rep who is part of a new initiative addressing the growing number of Hispanic customers, said she typically handles UNM

	News: Reader Saves $230 On Cable And Phone Bills By Rocking The ... The customer service rep played hard ball. I told him that their website had all kinds of deals. He said they were only for new customers.

	News: Customer service is the new marketing The Zappos customer service rep told her not to worry and that the company had arranged for UPS to pick up the shoes from her. She thought this was very

	News: Reader Talks Citibank Down To A Lower Interest Rate On Her Credit Card The customer service rep was a girl named Angel with no marked accent; surprising, being as all of my contact with Citi so far has been with

	News: A tough decision: Grab an iPhone or wait for the Storm? Verizon Wireless and Research in Motion should be thanking one particular customer service rep for stopping at least one customer - me - from defecting to VZ - T - RIMM

	News: Looking Out 4 You: 'Expiring' Car Warranties Customer service rep: "It is for your Cadillac sir. The type of the company is US Fidellus, and we are the direct distributor of extended warranties

	News: (ratings match consensus) The customer service rep seemed very knowledgeable, and there is a significant amount of steps to go over, especially for a customer that is not already a VZ

	News: FedEx Rep Steps Up, Makes Buying Car 1000% Easier Jeff has a big sweaty hug to give FedEx after their customer service rep Leslie personaly intervened and saved his car-buying transaction from getting 1000%

	News: Buzz Out Loud 839: Is 12" too big? Despite the fact she came to the wrong counter, since I am not a customer service rep, I was more than willing to see what we could do for her since I felt

	News: MONDAY SOUNDOFF: Customer bypasses menu maze There will usually be an immediate connection to a cheerful, eager-to-please customer service rep. Then you can ask to be transferred to the department that

	News: Blackberry Storm set for Nov. 17 lift-off There may be a few caveats here as the customer service rep may be misinformed, but given that Verizon Wireless is upping its marketing for the Storm

	News: Credit card insurance: don't believe the hype "The customer service rep was confused and asked why I signed up if I didn't want it." Financial experts agree that most people don't need credit card

	News: Refrigerator Life Support (Or as the customer "service" rep at the manufacturer interpreted it (and I could almost see her rolling her eyes, even though we were on the phone), "Well,

	News: HP battery battle would tire out even the Energizer bunny She got Mary Simpson, a high-level customer service rep, on the case. But our hopes were dashed when Simpson sent you over to the tech people, HPQ - ENR

	News: Push and pull for positive results This might mean sending a customer service rep over to a customer that picks up and evaluates two products, or approaching a customer that spends a certain

	News: TV Q&A with Rob Owen I called them to find out what it will cost after the introductory offer expires in a year, and the customer service rep said he did not have that

	News: The Truth About Productivity Example: Your customer service rep may resolve 50 calls a week, but that same rep may have drawn on additional internal or external resources to handle

	News: These new ranges will have you ready to cook Chef's caveat: The customer service rep couldn't answer a basic question about using the convection oven. Cooking results: The oven heats very evenly;

	News: Minimum cost, maximum value: Salary cap hockey picks, November 12 Ben Valentine is a Sporting News customer service rep and avid fantasy owner. E-mail him at bvalentine@sportingnews.com.

	News: Geek Gifts 2008: Flip Mino To date, I have not received a repaired or new unit, but the customer service rep said it would take about a week. First, there’s no AC power charger

	News: Dale Earnhardt Jr. leads in NASCAR Halloween costume sales -- what ... A friendly customer service rep told me emphatically it was Dale Earnhardt Jr. What’s shocking is this: the Web site only has four costumes to choose from

	News: Porchlight success story calls agency 'nothing short of a miracle' was a star recruiter and team leader for Mary Kay cosmetics, spent five years as a senior customer service rep for Federal Express in Chicago,

	News: 9th DISTRICT: Barr making second run And trying to get a hold of a customer service rep was difficult, but we got it straightened out. Basically, our campaign is all volunteers.

	News: Curbing Cell Phone Spam airline, and other vendors with whom you have relationships. You can also ask the customer service rep for help accessing your account. Curbing Cell Phone Spam Computer Crime Research Center all 3 news articles »

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