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Book: Tough Customers: How to Keep Them Smiling...and Yourself Sane (The Customer Service Rep's Survival Guide, Vol 2)
Author: N/A
Published By: Dartnell Corp.
Book: The Voice of Your Company: Conversational Skills for Customer Service Reps
Author: Clifford Hurst
Published By: Call Center Press
Book: Who are customer service reps? Everyone!(NOT-FOR-PROFIT report): An article from: Nursing Homes
Author: Sandra Hoban
Published By: Thomson Gale
Book: Customer Service Reps Survival Guide 2 Toug
Author: Dartnell
Published By: DARTNELL CORP
Book: Customer Service Reps Survival Guide 2 Toug
Author: n_aDartnell
Published By: DARTNELL CORP
Book: The Customer Service Rep's Survival Guide: How to Keep Your Customers Coming Back
Author: Leland
Published By: Dartnell corp
Book: The Customer Service Rep's Emergency Survival Guide
Author: Unknown
Published By: Dartnell
Book: The Extra Mile: Building Profitable Customer Relations Every Time (Customer Service Rep's Survival Guide Series, V. 3.)
Author: N/A
Published By: Dartnell Corp.
Book: The customer service rep's guide to avoiding repetitive stress injuries
Author: Linda Segall
Published By: LRP Publications
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